Customer-Centric

2-Year Warranty

All bikes are covered under our 2-year Limited Warranty for the owner against all manufacturing defects.

Easy to Claim Process

Contact marketing@jxchelian.com for warranty claims

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14-Day Return

Free return of unused products within 14 days of delivery.

Favorable Shipping Fees

Free shipping for defective-on-arrivals,

and lower fees for returns/replacements.

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Authorised Service Providers

We is dedicated to deploying authorised service providers throughout the country for satisfactory service and maintenance. Please Contact us to book warranty, repair or maintenance.

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Troubleshooting

Tutorials & FAQs

Detailed instruction and troubleshooting videos and most frequently asked questions.

 TutorialsFAQs

Help with my bike

Something not right with your bike? We’ll guide you step by step to resolve the issue.

 Request a Service

Tutorials & FAQs

Knowledgeable service representatives will diagnose and resolve unusual problems. Click the bottom below.

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Video
Calls

Communicate with our technical team in real time when it is necessary.

Book a Call